Changes that GDPR will bring to the way you handle customer data

 In IT Support

New General Data Protection Regulation is due to come into effect in the UK on the 25th May 2018. Though it is initially coming through EU regulation, the UK will be adopting it regardless of Brexit, and it seems it may be broadened soon after. For this reason, it is imperative that all UK businesses become fully aware of how this affects the way they are responsible for customer data. Here are the biggest points to be aware of.

1. Control is being given to consumers

The major purpose of GDPR is to give consumers better access to and control over their personal data. Under new legislation, individuals have the right to access data, move it around and have it deleted. This “right to be forgotten” enables individuals to order businesses to remove all traces of past data if they so wish. The classification of data is also extended to include DNA, IP addresses and internet cookies.

2. Businesses are responsible

GDPR makes it perfectly clear that businesses are fully responsible for the safe storage of any personal data they wish to hold. To increase accountability and security, businesses will be subject to impact assessments. They will also need to be much faster in reporting any breaches of security to the ICO (Information Commissioner’s Office).

3. Greater transparency

One common complaint surrounding data regulation is the way in which businesses are able to collect data. Sometimes it is unclear as to what is being collected and when. To provide greater transparency, businesses are required to remove all pre-selected boxes on sign up forms and remove auto opt-ins.

4. Greater levels of monitoring

The levels of fines that the ICO can legally impose will be increased from £500,000 to a maximum of £17 million, or 4% of global turnover. They will be given greater power to carry out investigations, as well as increase the number of punishable offences.

Here at Shift F7, we provide tailored business solutions which enable you to safely store and manage all customer data. We are well versed in the upcoming changes GDPR will bring and are looking to help more businesses prepare themselves. To find out more about how GDPR will affect you, and to discuss ways in which we can help, get in contact today.

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