Managed Support/Monitoring Services
Our remote monitoring services provide peace of mind through proactive management of your systems. Our team utilises leading technologies to remotely manage your systems, diagnose problems and resolve issues as part of a pre-emptive monitoring service.
We automatically monitor your entire IT estate to keep your systems available and secure. This approach enables the most proactive of support services to be provided, and in most cases we resolve many issues before they cause interruption to your business, all for a fixed monthly fee.
Our Managed Monitoring Service includes:
- Industry leading monitoring platform
- Automatic, proactive management of your estate
- Full integration with our helpdesk system
- Automated workstations and server maintenance
- Backup Monitoring
- Patch Management (Microsoft & Third Party)
- Anti-Virus Management
- Event Log and Performance Counter Monitoring
- Licensing Inventory and Capacity Planning
- Warranty Management